Non-defective and Defective product(s), RMA Procedure

www.discount-battery.eu.com (The last update time: May 13th, 2007) Listed by sort: laptop battery, camcorder battery, digital camera battery, pda battery, laptop ac adapter, laptop dc adapter, cell phone battery, two way radio battery, battery charger.

RETURNS

Non-defective product(s)
1. Should you change your mind after purchase, please contact our customer service department immediately. We can cancel your order as long as you request. However, if your order has been shipped out, you will be responsible for all the shipping expenses (including the original shipping, handling charges and return postage), and a 10% restocking fee will be charged. To return the product(s), you can refuse to accept the product(s) or contact our customer service department for a RMA (Return Merchandise Authorization).

2. Should you open the package, but do not want to accept the received product(s). Having a RMA number from us is necessary and a 10% restocking fee will be charged.

3. We try our best to deliver your desired products as soon as possible. In case you receive wrong products due to our mistake, please contact our customer service department for exchange or refund. We will make exchange or refund arrangement after goods are returned.

Defective product(s)
1. All our products have a one-year warranty. Defective products may be replaced if returned a year since the date of purchase. If products do not work properly, please contact our customer service department first to resolve your problem. Do not return goods directly to us without getting a RMA number. It is difficult for us to find out your transaction record and this may result in delaying exchange or refund process.

2. Defective products must be returned within 30 days since the issue date of RMA. Otherwise, no replacement or refund will be made.

3. If the warranty expires or products are misused, it will be declared void.

4. The original shipping, handling charges and return postage will not be refunded.

5. It is not acceptable to bring the defective item for exchange in person.

RMA Procedure
1. After receiving the products from us, please keep the package and enclosed documents properly. It is because they are all necessary to provide if you return defective product(s) in the future.

2. Call or email our customer service department for a RMA number. It would be appreciated if you can provide your name, email address, phone and invoice. We will issue a RMA number to you by email.

3. Repack the original package with everything received, including enclosed documents. Missing of any original components may incur a refusal of exchange or refund from us.

4. Please write the RMA number clearly on the outside of package and send it back to us. We will not be responsible for any consequence caused if customers do not mark the RMA as requested. Please note that you should be responsible for the loss of shipment. You can insure the package to reduce potential loss that you may suffer.

Laptop Batteries
HP F4098A, HP pavilion ze4000
Chemistry: Li-ion
Capacity: 4400mAh
Replacement: COMPAQ 319411-001, 916-2150; HP F4098A, F4809A, F4812A
DELL 1691P laptop battery
Chemistry: Li-ion
Capacity: 4400mAh
Fits for: Dell inspiron 2500, 3700, 3800, 4000, 8000, C, CP, CPi, CPX ...
FUJITSU FPCBP64 laptop battery
Li-ion, 11.1Volts, 4400mAh
for FUJITSU Lifebook S2000, S2010, S2020, S6110, S6120, S6120D, S6130 Laptop Battery
ACER TravelMate 4000 battery
Chemistry: Li-ion
Capacity: 4000mAh
Replacement: ACER LCBTP03003 laptop battery, ACER TravelMate 4000 series, ACER TravelMate 2300 series
SONY PCGA-BP2NX laptop battery
Chemistry: Li-ion
Capacity: 4400mAh
Aslo for SONY PCGA-BP2NY , Sony PCGA-BP2NU battery...
TOSHIBA PA3450U-1BRS battery
Chemistry: Li-ion
Capacity: 4400mAh and 2200mAh
used for models: Toshiba Satellite L10 Series, Toshiba Satellite L10-100...